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ML Systems Integrator Pte Ltd

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admin@mlsi.com.sg
+65 6990 9055
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    Telephony Services

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    Welcome to ML Systems Integrator (MLSI), your premier provider of comprehensive telephony services.
    With our expertise and dedication, we help businesses streamline their communication systems, enhance productivity, and achieve seamless connectivity.
    [vc_empty_space height=”30px”] About Us Contact Us
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    Our Services

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    1. Local PBX Integration – MLSI specializes in integrating local PBX systems, including renowned brands such as Panasonic, NEC, Cisco, and Avaya. Our expert team ensures a smooth integration process, enabling you to leverage the features and capabilities of your existing PBX system.
    2. Cloud Telephony Integration – We offer seamless integration of cloud telephony systems, with a particular focus on Microsoft 365 (Teams) and other leading platforms. By leveraging the power of the cloud, we enable you to access advanced telephony features, enhance collaboration, and optimize communication workflows.
    3. VoIP Implementation – MLSI excels in Voice over Internet Protocol (VoIP) implementation, allowing you to make voice calls over the internet rather than traditional telephone lines. We help you leverage the benefits of VoIP technology, including cost savings, scalability, mobility, and enhanced communication features.
    4. Unified Communications – Our telephony services extend to unified communications, enabling you to integrate various communication channels, such as voice, video, instant messaging, and presence, into a single unified platform. We design and implement solutions that enhance collaboration and streamline communication across your organization.
    5. Telephony System Maintenance and Support – MLSI provides ongoing maintenance and support services for your telephony systems. Our dedicated team ensures the smooth operation of your communication infrastructure, offers timely troubleshooting, and keeps your telephony systems up-to-date with the latest enhancements and security patches.

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    Experience superior telephony services with MLSI.

    Streamline your communication processes, enhance collaboration, and drive productivity across your organization. Contact us today to explore how our expertise can transform your telephony infrastructure.
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    Why Choose MLSI for Telephony Services?

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    Expertise and Experience
    [vc_column_text css=”.vc_custom_1689199136120{padding-right: 15px !important;padding-left: 15px !important;}”]With years of experience in the industry, our certified professionals possess in-depth knowledge of telephony systems and technologies. We have successfully implemented numerous telephony projects for clients across diverse industries.[/vc_column_text]
    Customized Solutions
    [vc_column_text css=”.vc_custom_1689199168285{padding-right: 15px !important;padding-left: 15px !important;}”]We understand that each organization has unique communication requirements. Our team takes a personalized approach, tailoring our solutions to meet your specific needs, budget, and scalability goals.[/vc_column_text]
    Seamless Integration
    [vc_column_text css=”.vc_custom_1689199203108{padding-right: 15px !important;padding-left: 15px !important;}”]MLSI ensures seamless integration of telephony systems with your existing infrastructure, minimizing disruptions to your operations. We plan meticulously, perform thorough testing, and execute the integration with precision.[/vc_column_text]
    Scalability and Flexibility
    [vc_column_text css=”.vc_custom_1689199245676{padding-right: 15px !important;padding-left: 15px !important;}”]Our telephony solutions are designed to scale with your business as it grows. We provide flexible options that accommodate future expansion, technology advancements, and evolving communication needs.[/vc_column_text]
    Excellent Customer Support
    [vc_column_text css=”.vc_custom_1689199286078{padding-right: 15px !important;padding-left: 15px !important;}”]We are committed to delivering exceptional customer service. Our dedicated support team is available to address your queries, offer technical assistance, and ensure your telephony systems are operating optimally.[/vc_column_text]
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    AVAYA
    TEAMS
    CISCO
    PANASONIC
    NEC
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    This is why we are never tired

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    Make the most of now. See what our customers are saying:

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    "Quick response!"

    Quick and Efficient Response to All Queries!

    Emily Customer

    "Excellent and Prompt Service"

    Service is excellent. Always prompt with my queries.

    Michelle Ling Customer

    "Responsive, Friendly, and Experienced Team"

    Responsive staff. Willing to help and friendly. Great experience team

    John Huang Customer

    "Fast and Efficient Issue Resolution!"

    Fast response and solve the issue immediately. Good job!

    Venus Customer

    "Years of Responsive and Effective IT Support"

    Please to be supported over the years by the very responsive and effective team that has helped resolve many an urgent issue.

    Woon Customer

    "Quick Response and Fast Solutions"

    They helped me with my problems quickly and is quick to respond

    Evelyn Customer

    "Efficient and Professional IT Support: Highly Recommended"

    They have always been efficient reacting to your requirements. and quite professional fixing relative issues. Strongly recommend.

    Mr Wu Customer

    "Prompt IT Support from MLSI"

    MLSI provides prompt response to our IT issues.

    Straits Invest Customer

    "Exceptional IT Support: Highly Recommended"

    Excellent work and support from MLSI. Exceeded expectation. Highly recommended for IT needs. Thanks Marcus and team.

    Atthasit Y Customer

    "Fast and Reliable IT Support"

    Have been relying on MLS to support our IT needs for the past 5 years now. They are fast and reliable, as good as having in-house support.

    Susan Ow Customer

    "Highly Efficient and Dedicated"

    Very helpful and efficient team. Highly recommend MLSI! Rest assured they will go the extra mile for your IT solutions.

    Germaine Tan Customer

    "Quick Remote Support"

    State the problem that i have with my pc and they replied quickly. Best of all I do not even need to bring my pc to the office. Remotely troubleshoot my problem which save traveling time for lazy people like me. service is flawless.

    JH Customer

    "Fast and Helpful Support"

    Marcus and his team had been so helpful with fast response whenever we need them.

    Jenny Tan Customer

    "Superb Responsiveness"

    The team is superbly responsive whenever we send in issues or requests. Thanks to Marcus and team.

    Wendy Leong Customer

    "Fast and Reliable Service"

    Prompt and fast respond and action when our company was facing problems, Marcus and team will try their best and prompt action to resolve our company problems encountered. Excellent service and highly recommend them.

    Kay Ng Customer

    "Highly Recommended IT Support"

    a very professional experience - highly efficient and attention to detail. rest assured the team that marcus has is second to none; and will not stop until they find the solution to your IT problem. I would have no hesitation in recommending marcus to any of my clients/friends/colleagues in the future!

    Thomas Corrie Customer

    "Exceptional IT Support"

    Excellent service from Marcus and his team. As a company that is growing it is refreshing to know that MLSI can/will take care of our IT needs. I highly recommend them.

    Glen Shepherd Customer

    "Timely and Efficient"

    MLSI has been our company's IT support since 2017. They have never failed to respond to our requests in a timely and efficient manner. It is a pleasure working with Marcus and the team.

    Carina Tai Customer

    "Stress-Free Excellence"

    What a fantastic service. Everything completed at the speed of light. Lester from ML Systems just did it, no problems, no difficulties, anticipated as to what I was trying to do and did it. Stress free.

    Mike Morris Customer

    "Highly recommended"

    Engaged MLSI as our company IT service provider. Awesome and attentive service. Special shoutout to Marcus, Joe and JX, they are quick, responsive and go all the way out to resolve any IT issues we faced. Highly recommended.

    Joey Choong Customer

    "Highly recommended"

    I purchased 10 computers from ML Systems Integrator Pte Ltd from my company. Their computer delivery schedule and installation service were great. Even after the computers were sold, their after-sales service was great. I recommended ML Systems Integrator Pte Ltd to my friends.

    Hoe Sheng Chee Customer

    "Highly recommended"

    When we first started in 2013 and were looking around for a reliable IT support team, ML Systems Integrator came highly recommended. Marcus and his team assisted us since the beginning and our company are quite pleased with the services provided.

    Siti Masturah Office Manager at Leap Frog Investments

    "True professional SI"

    ML Systems Integrator is a true professional SI, readily available for any questions or concerns and always willing to help. They explain all possible scenarios and recommend the best solution and we are very happy with the results. Our experience is positive and would certainly recommend them for anyone seeking his area of expertise.

    Philipp Schulte-Westof Director at Arrow Asia Ship Broker(s) Pte Ltd

    "The fastest response time!"

    The main criteria our company looks at outsourced IT support is reliability. Many firms in the market are affected by high staff turnover and their service quality being comprehended. Till now, Marcus has been assisting us well. In addition, comparing to our previous outsourced IT support, Marcus provides the fastest response time and is able to resolve majority of the issues within 10mins. He also provides cost savings solutions in maintaining our IT system.

    Tay Ai Li Finance Controller at The Place Holdings Limited

    "Outstanding service"

    We applaud and compliment ML System Integrator for their outstanding service in delivering quality, efficiency and informative support to our business.

    Emelda Sani Office Manager at Supemen Pte Ltd

    "Professional & technically skilled!"

    ML Systems Integrator has always been prompt in taking action on troubleshooting our problems. Being able to contact them 24/7 is very important to us as marine business runs nonstop. Marcus is very professional not only on handling projects, he is also technically skilled in many hardware and software. Thank you for keeping our wires organise!

    Linda Leong Office Manager at Steamship P&I Management Singapore Pte Ltd

    "Efficient"

    Have been using MLSI services for more than 2 years and we are pleased with their work. They are efficient and they response promptly when contacted for assistance.

    Sabrina Loo Office Manager at Golden Ocean Management Asia Pte Ltd

    "Impressed with the quality of services"

    ML Systems Integrator is very helpful and competent in managing our IT needs. He is knowledgeable and was able to understand and address our concerns. I am impressed with the quality of his services and responses to identify and resolve IT issues at hand.

    Diana Ang Director at CRE8 Singapore Pte Ltd

    "Reliable and competent IT vendor"

    ML Systems Integrator has always been a reliable and competent IT vendor, providing us with efficient and excellence service. Always a pleasure working with them.

    Carina Tai Office Manager at DYW Pte Ltd

    "Definitely recommend their services."

    We’ve been using ML Systems for about 3 years now. Having to have an IT department stationed in Stockholm can be miserable when an emergency happen. Marcus has been reliable in assisting us when that happens. He also helped with the set-up of our internal computer systems and servers. We would definitely recommend their services.

    Asrina Pakir Office Manager at B&P Asset Management (Asia) Pte Ltd

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    APC
    CISCO
    Dell
    Fortinet
    HP
    IBM
    vmware
    Microsoft
    Symantec
    Trend Micro
    Acronis
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