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IT SUPPORT
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You deserve nothing less than true, global, 24x7x365 IT support and that is what you get with MLSI
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Our Work
Contact Us
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Ticketing Helpdesk
[/vc_column_text][vc_empty_space height=”19px”][vc_column_text]You can create, tract or extract your tickets that are logged in your company[/vc_column_text][vc_empty_space height=”50px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-6″]
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Remote Support
[/vc_column_text][vc_empty_space height=”19px”][vc_column_text]Download the remote application and we can assist immediately![/vc_column_text][vc_empty_space height=”50px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-6″]
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Monitoring Tools
[/vc_column_text][vc_empty_space height=”19px”][vc_column_text]Monitoring tools that alert us when the services or internet is down and will help our response at the soonest possible.[/vc_column_text][vc_empty_space height=”50px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-lg-3 vc_col-md-6″]
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Client Login
[/vc_column_text][vc_empty_space height=”19px”][vc_column_text]MLSI Portal that allows client to login and retrieve all common software and other available tools such as clean up, monitoring, stress test, etc and self help service.[/vc_column_text][vc_empty_space height=”50px”][/vc_column][/vc_row][vc_row][vc_column]
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DISASTER RECOVERY
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We do full documentation and study of your current IT infrastructure and suggest and advise the most affordable methods of having disaster recovery in place using the backup solutions we provided. As we all know, fully functional IT system is critical for all businesses and downtime translate to money and time lost for the company. Thus, disaster recovery is a need for all industry.
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VIRTUALISATION
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Our project managers and senior engineers have a vast experience in handling various IT projects from office relocation, server setup, virtualization, and many more. Not only do we adhere to your objectives and requirement, but we also ensure the best IT solutions, IT industry standards, and suggestions are advised and if possible in-place.
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BACKUP
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Our project managers and senior engineers have a vast experience in handling various IT projects from office relocation, server setup, virtualization, and many more. Not only do we adhere to your objectives and requirement, but we also ensure the best IT solutions, IT industry standards, and suggestions are advised and if possible in-place.
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You’ve got questions, we’ve got answers.
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This is why we are never tired
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Make the most of now. See what our customers are saying:
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"Quick response!"
Quick and Efficient Response to All Queries!
"Excellent and Prompt Service"
Service is excellent. Always prompt with my queries.
"Responsive, Friendly, and Experienced Team"
Responsive staff. Willing to help and friendly. Great experience team
"Fast and Efficient Issue Resolution!"
Fast response and solve the issue immediately. Good job!
"Years of Responsive and Effective IT Support"
Please to be supported over the years by the very responsive and effective team that has helped resolve many an urgent issue.
"Quick Response and Fast Solutions"
They helped me with my problems quickly and is quick to respond
"Efficient and Professional IT Support: Highly Recommended"
They have always been efficient reacting to your requirements. and quite professional fixing relative issues. Strongly recommend.
"Prompt IT Support from MLSI"
MLSI provides prompt response to our IT issues.
"Exceptional IT Support: Highly Recommended"
Excellent work and support from MLSI. Exceeded expectation. Highly recommended for IT needs. Thanks Marcus and team.
"Fast and Reliable IT Support"
Have been relying on MLS to support our IT needs for the past 5 years now. They are fast and reliable, as good as having in-house support.
"Highly Efficient and Dedicated"
Very helpful and efficient team. Highly recommend MLSI! Rest assured they will go the extra mile for your IT solutions.
"Quick Remote Support"
State the problem that i have with my pc and they replied quickly. Best of all I do not even need to bring my pc to the office. Remotely troubleshoot my problem which save traveling time for lazy people like me. service is flawless.
"Fast and Helpful Support"
Marcus and his team had been so helpful with fast response whenever we need them.
"Superb Responsiveness"
The team is superbly responsive whenever we send in issues or requests. Thanks to Marcus and team.
"Fast and Reliable Service"
Prompt and fast respond and action when our company was facing problems, Marcus and team will try their best and prompt action to resolve our company problems encountered. Excellent service and highly recommend them.
"Highly Recommended IT Support"
a very professional experience - highly efficient and attention to detail. rest assured the team that marcus has is second to none; and will not stop until they find the solution to your IT problem. I would have no hesitation in recommending marcus to any of my clients/friends/colleagues in the future!
"Exceptional IT Support"
Excellent service from Marcus and his team. As a company that is growing it is refreshing to know that MLSI can/will take care of our IT needs. I highly recommend them.
"Timely and Efficient"
MLSI has been our company's IT support since 2017. They have never failed to respond to our requests in a timely and efficient manner. It is a pleasure working with Marcus and the team.
"Stress-Free Excellence"
What a fantastic service. Everything completed at the speed of light. Lester from ML Systems just did it, no problems, no difficulties, anticipated as to what I was trying to do and did it. Stress free.
"Highly recommended"
Engaged MLSI as our company IT service provider. Awesome and attentive service. Special shoutout to Marcus, Joe and JX, they are quick, responsive and go all the way out to resolve any IT issues we faced. Highly recommended.
"Highly recommended"
I purchased 10 computers from ML Systems Integrator Pte Ltd from my company. Their computer delivery schedule and installation service were great. Even after the computers were sold, their after-sales service was great. I recommended ML Systems Integrator Pte Ltd to my friends.
"Highly recommended"
When we first started in 2013 and were looking around for a reliable IT support team, ML Systems Integrator came highly recommended. Marcus and his team assisted us since the beginning and our company are quite pleased with the services provided.
Siti Masturah
Office Manager at Leap Frog Investments
"True professional SI"
ML Systems Integrator is a true professional SI, readily available for any questions or concerns and always willing to help. They explain all possible scenarios and recommend the best solution and we are very happy with the results. Our experience is positive and would certainly recommend them for anyone seeking his area of expertise.
Philipp Schulte-Westof
Director at Arrow Asia Ship Broker(s) Pte Ltd
"The fastest response time!"
The main criteria our company looks at outsourced IT support is reliability. Many firms in the market are affected by high staff turnover and their service quality being comprehended. Till now, Marcus has been assisting us well. In addition, comparing to our previous outsourced IT support, Marcus provides the fastest response time and is able to resolve majority of the issues within 10mins. He also provides cost savings solutions in maintaining our IT system.
Tay Ai Li
Finance Controller at The Place Holdings Limited
"Outstanding service"
We applaud and compliment ML System Integrator for their outstanding service in delivering quality, efficiency and informative support to our business.
Emelda Sani
Office Manager at Supemen Pte Ltd
"Professional & technically skilled!"
ML Systems Integrator has always been prompt in taking action on troubleshooting our problems. Being able to contact them 24/7 is very important to us as marine business runs nonstop. Marcus is very professional not only on handling projects, he is also technically skilled in many hardware and software. Thank you for keeping our wires organise!
Linda Leong
Office Manager at Steamship P&I Management Singapore Pte Ltd
"Efficient"
Have been using MLSI services for more than 2 years and we are pleased with their work. They are efficient and they response promptly when contacted for assistance.
Sabrina Loo
Office Manager at Golden Ocean Management Asia Pte Ltd
"Impressed with the quality of services"
ML Systems Integrator is very helpful and competent in managing our IT needs. He is knowledgeable and was able to understand and address our concerns. I am impressed with the quality of his services and responses to identify and resolve IT issues at hand.
Diana Ang
Director at CRE8 Singapore Pte Ltd
"Reliable and competent IT vendor"
ML Systems Integrator has always been a reliable and competent IT vendor, providing us with efficient and excellence service. Always a pleasure working with them.
Carina Tai
Office Manager at DYW Pte Ltd
"Definitely recommend their services."
We’ve been using ML Systems for about 3 years now. Having to have an IT department stationed in Stockholm can be miserable when an emergency happen. Marcus has been reliable in assisting us when that happens. He also helped with the set-up of our internal computer systems and servers. We would definitely recommend their services.
Asrina Pakir
Office Manager at B&P Asset Management (Asia) Pte Ltd
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