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THE RULE WE LIVES BY
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Unexceptional services rendered with
relentless support provided
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Contact Us
Services
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Free Consultation by Experts
Not only do we provide free consultation with no obligations, we sometimes even value add our prospect in many ways with our professional views and experiences
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Proactive & Professional Support
Get 24/7/365 server and networking device monitoring with regular, scheduled onsite support to keep everything running smoothly. Get started now!
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Comprehensive Health Check
Every server, workstation, and networking devices will get a complete health check with an entire network mapped and asset list for you to keep.
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Regular Service Reviews
Regular meetings with your dedicated Account Manager to keep your business and IT aligned. Get access to a virtual CIO to help you with your IT planning.
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Who We Are
Over the last 10 years we have provided high quality, reliable and cost effective IT solutions to a wide range of companies across the Singapore.
We plan, design, supply, install and maintain servers and network solutions. We also work with a wide variety of companies; ranging from small and medium sized businesses to large blue chip corporations.
What We Do
Our business operates on two levels. At one level we provide ``hands on`` pc and network services to small and medium sized companies. We design, plan, install and maintain servers and network solutions.
We troubleshoot existing installations and we build green field servers and network solutions.We also provide consultancy and project management services to large blue chip corporations. We manage large programmes of work such as desktop upgrades, server migration, security enhancement, etc. We provide project and programme management functions. Over the last couple of years we have managed teams ranging in size from 5 to 100 people. We have the ``hands on`` experience of real world IT projects.
Our Experience
Our experience within the corporate sector enables us to bring corporate thinking to the small and medium business - without the cost.
This means that you benefit from the latest technology thinking, processes and procedures. 10 years has seen us handle a multitude of different projects. Our knowledge base is considerable. You are therefore guaranteed to benefit from our extensive experience. Except those where we have signed a non disclosure agreement we can provide references for most of our current projects.
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Our Philosophy
[/vc_column_text][vc_empty_space height=”17px”][vc_column_text]MLSI makes sure you don’t waste a single minute.[/vc_column_text][vc_empty_space height=”22px”][vc_column_text]In today’s market, many vendors provide general and basic maintenance at an extremely low value with poor services, which result in clients being poorly served. These are vendors who put the word “sales” before “services,” we believe it is high time to change and revive the situation. ML Systems Integrator Pte Ltd is set up to address this significant shortcoming in the market where our team belief through excellent service and integrity, we will be able to build a long-term relationship and trust with our clients.[/vc_column_text][vc_empty_space height=”52px”]
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The Way We Conduct Our Business
[/vc_column_text][vc_empty_space height=”17px”][vc_column_text]While we do strive to remain a profitable company, we believe firmly in conducting businesses with the highest level of business ethics.[/vc_column_text][vc_empty_space height=”22px”][vc_column_text]Profits are essential to enable us to continue what we are doing, but it is probably not the only reason why we are still in business today. We have implemented some policies to help us stay focused on our goals: Be it on or off-hours; we will resolve problems as soon as possible and worry about the agreed service level later. That’s the reason why we adopt a customized contractual model where it’s streamlined to your budget and objectives[/vc_column_text]
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This is why we are never tired
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Make the most of now. See what our customers are saying:
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"Quick response!"
Quick and Efficient Response to All Queries!
"Excellent and Prompt Service"
Service is excellent. Always prompt with my queries.
"Responsive, Friendly, and Experienced Team"
Responsive staff. Willing to help and friendly. Great experience team
"Fast and Efficient Issue Resolution!"
Fast response and solve the issue immediately. Good job!
"Years of Responsive and Effective IT Support"
Please to be supported over the years by the very responsive and effective team that has helped resolve many an urgent issue.
"Quick Response and Fast Solutions"
They helped me with my problems quickly and is quick to respond
"Efficient and Professional IT Support: Highly Recommended"
They have always been efficient reacting to your requirements. and quite professional fixing relative issues. Strongly recommend.
"Prompt IT Support from MLSI"
MLSI provides prompt response to our IT issues.
"Exceptional IT Support: Highly Recommended"
Excellent work and support from MLSI. Exceeded expectation. Highly recommended for IT needs. Thanks Marcus and team.
"Fast and Reliable IT Support"
Have been relying on MLS to support our IT needs for the past 5 years now. They are fast and reliable, as good as having in-house support.
"Highly Efficient and Dedicated"
Very helpful and efficient team. Highly recommend MLSI! Rest assured they will go the extra mile for your IT solutions.
"Quick Remote Support"
State the problem that i have with my pc and they replied quickly. Best of all I do not even need to bring my pc to the office. Remotely troubleshoot my problem which save traveling time for lazy people like me. service is flawless.
"Fast and Helpful Support"
Marcus and his team had been so helpful with fast response whenever we need them.
"Superb Responsiveness"
The team is superbly responsive whenever we send in issues or requests. Thanks to Marcus and team.
"Fast and Reliable Service"
Prompt and fast respond and action when our company was facing problems, Marcus and team will try their best and prompt action to resolve our company problems encountered. Excellent service and highly recommend them.
"Highly Recommended IT Support"
a very professional experience - highly efficient and attention to detail. rest assured the team that marcus has is second to none; and will not stop until they find the solution to your IT problem. I would have no hesitation in recommending marcus to any of my clients/friends/colleagues in the future!
"Exceptional IT Support"
Excellent service from Marcus and his team. As a company that is growing it is refreshing to know that MLSI can/will take care of our IT needs. I highly recommend them.
"Timely and Efficient"
MLSI has been our company's IT support since 2017. They have never failed to respond to our requests in a timely and efficient manner. It is a pleasure working with Marcus and the team.
"Stress-Free Excellence"
What a fantastic service. Everything completed at the speed of light. Lester from ML Systems just did it, no problems, no difficulties, anticipated as to what I was trying to do and did it. Stress free.
"Highly recommended"
Engaged MLSI as our company IT service provider. Awesome and attentive service. Special shoutout to Marcus, Joe and JX, they are quick, responsive and go all the way out to resolve any IT issues we faced. Highly recommended.
"Highly recommended"
I purchased 10 computers from ML Systems Integrator Pte Ltd from my company. Their computer delivery schedule and installation service were great. Even after the computers were sold, their after-sales service was great. I recommended ML Systems Integrator Pte Ltd to my friends.
"Highly recommended"
When we first started in 2013 and were looking around for a reliable IT support team, ML Systems Integrator came highly recommended. Marcus and his team assisted us since the beginning and our company are quite pleased with the services provided.
Siti Masturah
Office Manager at Leap Frog Investments
"True professional SI"
ML Systems Integrator is a true professional SI, readily available for any questions or concerns and always willing to help. They explain all possible scenarios and recommend the best solution and we are very happy with the results. Our experience is positive and would certainly recommend them for anyone seeking his area of expertise.
Philipp Schulte-Westof
Director at Arrow Asia Ship Broker(s) Pte Ltd
"The fastest response time!"
The main criteria our company looks at outsourced IT support is reliability. Many firms in the market are affected by high staff turnover and their service quality being comprehended. Till now, Marcus has been assisting us well. In addition, comparing to our previous outsourced IT support, Marcus provides the fastest response time and is able to resolve majority of the issues within 10mins. He also provides cost savings solutions in maintaining our IT system.
Tay Ai Li
Finance Controller at The Place Holdings Limited
"Outstanding service"
We applaud and compliment ML System Integrator for their outstanding service in delivering quality, efficiency and informative support to our business.
Emelda Sani
Office Manager at Supemen Pte Ltd
"Professional & technically skilled!"
ML Systems Integrator has always been prompt in taking action on troubleshooting our problems. Being able to contact them 24/7 is very important to us as marine business runs nonstop. Marcus is very professional not only on handling projects, he is also technically skilled in many hardware and software. Thank you for keeping our wires organise!
Linda Leong
Office Manager at Steamship P&I Management Singapore Pte Ltd
"Efficient"
Have been using MLSI services for more than 2 years and we are pleased with their work. They are efficient and they response promptly when contacted for assistance.
Sabrina Loo
Office Manager at Golden Ocean Management Asia Pte Ltd
"Impressed with the quality of services"
ML Systems Integrator is very helpful and competent in managing our IT needs. He is knowledgeable and was able to understand and address our concerns. I am impressed with the quality of his services and responses to identify and resolve IT issues at hand.
Diana Ang
Director at CRE8 Singapore Pte Ltd
"Reliable and competent IT vendor"
ML Systems Integrator has always been a reliable and competent IT vendor, providing us with efficient and excellence service. Always a pleasure working with them.
Carina Tai
Office Manager at DYW Pte Ltd
"Definitely recommend their services."
We’ve been using ML Systems for about 3 years now. Having to have an IT department stationed in Stockholm can be miserable when an emergency happen. Marcus has been reliable in assisting us when that happens. He also helped with the set-up of our internal computer systems and servers. We would definitely recommend their services.
Asrina Pakir
Office Manager at B&P Asset Management (Asia) Pte Ltd
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